I’ve lost my phone; advice needed on what to do

I blame the cooler weather. It caused me to grab my fall jacket out of the closet before heading downtown on Sunday; the one with the holes in the pockets through which my BlackBerry likely slipped.

The last I saw my phone was Sunday afternoon at 2:49pm at Dundas subway station in downtown Toronto. I know that because I’d taken out my phone to check the time as I exited the train – who uses watches these days anymore? I walked upstairs to get a pre-movie burger at Five Guys, and while waiting in line went to pull it out to check into Four Square – I’ve fallen to 3rd in points among my friends and needed to catch up. Alas, no phone in any of my pockets.

I quickly retraced my steps back down to the subway platform where I’d last seen my phone barely 10 minutes before, hopefully scanning the ground along the way. Unfortunately, no luck. Inquiries at the TTC collector booth also proved fruitless. They have my details, and I’m to call the lost & found tomorrow, but I don’t have much hope.

I quickly learned how much I’ve come to rely on my smartphone. I had plans that evening to attend a reception in Yorkville; the details were on my Facebook. I had to go into Future Shop and use a demo laptop to retrieve it and get the exact address. And to freeze my service with Bell Mobility, I had to find a pay phone, call information to get the number, and then memorize it, since they can’t just connect you. Took me a few tries to get it right. And the rest of the afternoon and evening I felt completely cut off, and had to dig up a watch when I got home so I could tell the time. Not to mention figure out my alarm clock to wake me up this morning.

Obviously I won’t last long without a smartphone. Assuming it doesn’t turn up in a day or two, it’s time to consider a new one. And that gets to the heart of the matter: is it time to end my five-plus years with BlackBerry?

I have one year left on my contract with Bell, so I’ll have to stay with them. And I’m not keen on re-upping, so that probably means buying a phone outright. So it’s something to consider carefully. My last phone is a Bold 9900; my previous phone was a Curve. Before that I had a Pocket PC, so I’ve been all about the hard QWERTY for years.

I’ve never been a big app guy; I’m mainly about e-mail and texting. Of course, with the dearth of apps for BlackBerry, it’s not like I’ve had much choice. I’ve also never been a big soft keypad guy, although everyone says you’ll get used to it. I have briefly played with the BlackBerry Q10 and it didn’t wow me. And my BlackBerry has been buggy at times.

So, I’m open to looking at alternatives. With the exception of Apple; this is a no iPhone zone. If I don’t stay with BlackBerry though (probably the cheaper Q5 if I do), I’m open to considering an Android or Windows Phone handset. Maybe Samsung’s Galaxy S4, or wait for the new Note 3? Perhaps Sony’s Xperia Z? Or the one Windows phone Bell has on offer, the Samsung Ativ? Or do I stay with BlackBerry?

All suggestions are welcome, but get them in soon. I’m already suffering smartphone withdrawal, and may not be able to hold out for long.

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Jim Love, Chief Content Officer, IT World Canada

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Jeff Jedras
Jeff Jedras
A veteran technology and business journalist, Jeff Jedras began his career in technology journalism in the late 1990s, covering the booming (and later busting) Ottawa technology sector for Silicon Valley North and the Ottawa Business Journal, as well as everything from municipal politics to real estate. He later covered the technology scene in Vancouver before joining IT World Canada in Toronto in 2005, covering enterprise IT for ComputerWorld Canada. He would go on to cover the channel as an assistant editor with CDN. His writing has appeared in the Vancouver Sun, the Ottawa Citizen and a wide range of industry trade publications.

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