Only 30 per cent of SMBs in the United States outsource their IT, according to a new report from Datto, and managed services providers carry a Net Promoter Score of 18, which puts them near the bottom of comparable industries.
This week, there was a lot of focus on how MSPs cope with the late-night calls and frantic customers during a crisis such as this one, a school has no idea how to transition to remote work, and more.
eSentire and CrowdStrike join forces to beat data breaches.
Dell Technologies is doubling down on the pay-per-use pricing model, and this morning, announced a set of as-a-service offerings across its infrastructure portfolio.
Comcast Business is bringing its managed broadband services for U.S.-based enterprises to Canada after signing an agreement with Canadian telecom company iTels Networks
A new Deloitte study is providing some insight into how OEMs and channel partners can help each ride the Everything-as-a-Service wave.
While it didn’t get acquired like many were anticipating, the unified communications and contact center solutions provider today announced a strategic partnership with RingCentral.
The adoption of cloud is in full swing, but that doesn’t mean it comes easy.
By Catherine Morin Canadian patients often have to wait in pain for hours before being seen. The…
The world’s largest steel company talks about its experience with Pure Storage’s Evergreen program.
Canadian VARs and other channel partners can now get their hands on HP’s LaserJet 400 series printers.
A small township in Alberta recently experienced something few townships talk about openly – hardware failure.
Nearly half of the 150-plus MSPs surveyed – which is less than last year’s 250 – said they’re specializing their services for a particular industry.
The Reddit recap highlights last week’s top trending posts on the r/msp subreddit. This is the largest MSP-related…
Cloud is a force multiplier for Canadian businesses, but they’re still having a hard time figuring it out, says VMware
https://digital.itwc.ca/1171077
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