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Managed Services & Outsourcing

Telarus Canada to offer new Avaya Cloud Office solution in Canada

Privately-held master agent distributor Telarus Canada says the recently released Avaya Cloud Office (ACO) by RingCentreal solution will be available through its partner network starting June, Avaya announced last week.

MSPs on Reddit get chatty about micromanaging bosses, Microsoft 365, and Office 365 backup solutions

There's no sign of slowing down this group's growth - the MSP subreddit has now exceeded 72,000 members. This week, we get a good reminder about what a micromanaging boss looks like, plus a bunch of chatter about securing remote workers and establishing backups for Office 365.

MSPs on Reddit discuss securing Teams, hiring displaced talent, DocuSign vs SignNow

It's May 11 and it's snowing - in Ontario, anyway. Hope everyone had a good weekend. The MSP subreddit continues to be chatty. Here are some of the most popular topics from the past week.

Beanfield Metroconnect buys Aptum’s WAN business for latest expansion

Aptum Technologies this week announced the completion of a transaction with Beanfield Metroconnect for Aptum’s WAN business, capping off a very active couple of months for the global hybrid cloud and managed services provider.

MSPs on Reddit talk about discovering Fast Boot, targeted ransomware attacks, and layoffs

It's that time of the week - another MSP subreddit roundup! The group has exceeded 70,000 members, by the way. If you haven't joined,...

Minimizing risks, Cognizant hit with ransomware, and more chatter from MSPs on Reddit

It's another roundup of discussions happening this week on the MSP subreddit.

CompTIA takes its certification exams online amid COVID-19 pandemic

CompTIA, the global provider of vendor-neutral skills certifications and training for information technology (IT) professionals, yesterday launched an online testing option for its certification...

Only 30% of SMBs outsource IT in the U.S., says Datto report

Only 30 per cent of SMBs in the United States outsource their IT, according to a new report from Datto, and managed services providers carry a Net Promoter Score of 18, which puts them near the bottom of comparable industries.

This week on Reddit, MSPs talk about mental health, shadow IT, and more

This week, there was a lot of focus on how MSPs cope with the late-night calls and frantic customers during a crisis such as this one, a school has no idea how to transition to remote work, and more.

eSentire strengthens its security services with CrowdStrike

eSentire and CrowdStrike join forces to beat data breaches.

Dell updates its as-a-service offerings, debuts Dell Technologies On Demand

Dell Technologies is doubling down on the pay-per-use pricing model, and this morning, announced a set of as-a-service offerings across its infrastructure portfolio.

Comcast Business expands its managed broadband services to Canada

Comcast Business is bringing its managed broadband services for U.S.-based enterprises to Canada after signing an agreement with Canadian telecom company iTels Networks

Time for channel partners to ride the XaaS wave, says Deloitte

A new Deloitte study is providing some insight into how OEMs and channel partners can help each ride the Everything-as-a-Service wave.

Avaya announces strategic partnership with RingCentral

While it didn’t get acquired like many were anticipating, the unified communications and contact center solutions provider today announced a strategic partnership with RingCentral.

MSPs helping VARs get their heads in the cloud

The adoption of cloud is in full swing, but that doesn’t mean it comes easy.

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