Managed Services


Only 30% of SMBs outsource IT in the U.S., says Datto report

outsource, msp

Only 30 per cent of SMBs in the United States outsource their IT, according to a new report from Datto, and managed services providers carry a Net Promoter Score of 18, which puts them near the bottom of comparable industries.

2 min read

Recent Managed Services Stories

Only 30% of SMBs outsource IT in the U.S., says Datto report

Only 30 per cent of SMBs in the United States outsource their IT, according to a new report from Datto, and managed services providers carry a Net Promoter Score of 18, which puts them near the bottom of comparable industries.

2 min read

This week on Reddit, MSPs talk about mental health, shadow IT, and more

2 min read

eSentire strengthens its security services with CrowdStrike

eSentire and CrowdStrike join forces to beat data breaches.

< 1 min read

Dell updates its as-a-service offerings, debuts Dell Technologies On Demand

Dell Technologies is doubling down on the pay-per-use pricing model, and this morning, announced a set of as-a-service offerings across its infrastructure portfolio.

2 min read

Comcast Business expands its managed broadband services to Canada

Comcast Business is bringing its managed broadband services for U.S.-based enterprises to Canada after signing an agreement with Canadian telecom company iTels Networks

< 1 min read

Managed Services News

First look at Windows Azure

Azure has a delightful product roadmap, filled with interesting plans. But today, its practical production value is weak

Outsourcing customers focus on SLAs

Two-thirds of outsourcing customers and providers say they spend too much time on SLAs and not enough on business outcomes, negating their ability to exploit opportunities to achieve strategic business transformation


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https://digital.itwc.ca/1171077

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