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Nokia shares updated strategy and new logo at MWC 2023

Ashee Pamma -
On Sunday, Nokia unveiled an updated company and technology strategy, as well as a “brand refresh” at Mobile World Congress 2023 in Barcelona. “Today we...

Coffee Briefing October 25, 2022 – Hootsuite partners with WHO; Sparrow receives C$1 million in funding; Visa’s Installments available at Canada’s largest retailers; and...

Ashee Pamma -
Coffee Briefings are timely deliveries of the latest ITWC headlines, interviews, and podcasts. Today’s Coffee Briefing is delivered by IT World Canada’s editorial team! Missed last week’s Coffee...

Coffee Briefing October 11, 2022 – Hootsuite’s Heyday announces integrations for Instagram and Messenger; Google Services provided C$37 billion worth of economic activity to...

Ashee Pamma -
Coffee Briefings are timely deliveries of the latest ITWC headlines, interviews, and podcasts. Today’s Coffee Briefing is delivered by IT World Canada’s editorial team! Missed last week’s Coffee...

Gartner reveals four key customer service technology trends

Samira Balsara -
Based on a survey of customer service and support (CSS) leaders around the world, Gartner has shared four key trends, using five technologies, to...

Microsoft announces Viva Sales to capture data for CRMs

Tom Li -
Microsoft is expanding the capabilities of Viva, its employee experience platform, with Viva Sales, an application designed to complement customer relationship management systems (CRMs). What...

Reports from Square reveal new ways to transform businesses with technology in 2022

Samira Balsara -
Two new commerce reports from Square, a software, payments and hardware solution for businesses, indicate Canadian businesses are looking for new ways to reach...

2021 year in review – IT under attack

Jim Love -
Had Charles Dickens been alive today, his famous work might have started with “It was the worst of times, and some other stuff was...

Coffee Briefing, Dec. 21, 2021 – Sage Intacct expands in retail and ecommerce vertical; Toronto firm launches AI client churn risk predictor; and more

Pragya Sehgal -
Coffee Briefings are timely deliveries of the latest ITWC headlines, interviews, and podcasts. Today’s Coffee Briefing is delivered by IT World Canada reporter Pragya...

Digital payments increasing globally: report

Samira Balsara -
The use of digital payment methods is on the rise as consumers look for easier and more convenient ways to spend money. Capgemini’s 2021 World...

Channel Bytes October 15, 2021 – new ProSupport Suite; Herjavec Group grows; Free WebAuthn MOOC; and more

Lynn Greiner -
Staying informed is a constant challenge. But we have you covered. Grab a coffee and take five while you nibble on these tidbits.

Channel Bytes September 24, 2021 – two new ways to get paid; new identity solutions; MSP conference goes virtual; and more

Lynn Greiner -
Staying informed is a constant challenge. There's so much to do, and so little time. But we have you covered. Grab a coffee and...

Quebec-based digital commerce firm OSF Digital makes second acquisition since last month

Pragya Sehgal -
Global digital commerce-focused systems integrator OSF Digital this morning announced it has acquired Toronto-based personalized marketing solutions firm Relation1 to strengthen its marketing cloud services in North America. 

Softchoice adds Cheryl Stookes as VP of marketing

Alex Coop -
Softchoice continues to make moves.

Canada’s Munvo Solutions wins big at SAS Global Forum next to Microsoft and Accenture

Alex Coop -
MarTech solutions provider Munvo Solutions won big at the virtual SAS Global Forum.

Amazon Web Services announces 2021 Canada AWS Partner Award winners

Alex Coop -
At its annual Partner Summit event this week, Amazon Web Services recognized a wide range of channel partners through its 2021 Canada AWS Partner Awards.
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