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Cisco brings new customer experience capabilities to contact centers

Ashee Pamma -
Digital communications technology company Cisco has announced updates to its web conferencing platform Webex’s CX (customer experience) portfolio, aimed at helping businesses deliver a...

Total business spend on SIEM to exceed US$6.4 billion globally by 2027: Juniper Research

Ashee Pamma -
UK-based market research company Juniper Research predicts in a new study that total business spend in Security Information and Event Management (SIEM) will exceed...

Coffee Briefing-September 27, 2022 – OpsGuru achieves AWS Premier Tier Services Partner Status; ServiceNow launches Now Platform Tokyo; Eleven-x announces smart parking solution; and...

Ashee Pamma -
Coffee Briefings are timely deliveries of the latest ITWC headlines, interviews, and podcasts. Today’s Coffee Briefing is delivered by IT World Canada’s editorial team! Missed last week’s Coffee...

CIRA announces off-network protection for DNS Firewall

Tom Li -
The Canadian Internet Registration Association (CIRA) has announced a new extension for its DNS Firewall service. It now includes off-network protection for users who...

Hundreds of thousands of applications at risk from unpatched Python bug, say researchers

Howard Solomon -
Over 350,000 open-source repositories may be open to compromise because they include a Python module containing an unpatched 15-year-old vulnerability. That’s the finding of researchers...

Microsoft releases first Windows 11 major update

Lynn Greiner -
When Windows 11 launched last year, Microsoft announced that, unlike Windows 10, which received two feature updates per year, it would only get one...

Ingram Micro Cloud announces integration with MOME

Ashee Pamma -
California-based cloud services provider Ingram Micro Cloud has announced the integration of Microsoft Online Management Extension (MOME) on Ingram Micro Cloud Marketplace. Powered by CloudBlue...

Channel Bytes September 16, 2022 – Commvault appoints chief partner officer; Egnyte adds to services for MSPs; End of support for Windows 10 21H1;...

Lynn Greiner -
Staying informed is a constant challenge. There's so much to do, and so little time. But we have you covered. Grab a coffee and...

Dell Technologies and Red Hat expand partnership to accelerate DevOps in multi-cloud environments

Ashee Pamma -
Dell today announced that it is expanding its longstanding partnership with leading open source software products provider Red Hat to simplify the deployment and...

Blameless announces integrations with ServiceNow and Microsoft Teams

Ashee Pamma -
Site reliability engineering platform, Blameless has announced new integrations with ServiceNow and Microsoft Teams (MS Teams) to streamline the incident management process for enterprise...

Dell Technologies announces partner-focused enhancements to its APEX portfolio

Ashee Pamma -
Dell has updated its APEX Portfolio to afford new opportunities to its partners and extend its cloud services to a broader range of customers.  Updates...

Volaris acquires Hitachi ID Systems

Ashee Pamma -
Mississauga-based buy-and-hold acquirer of software businesses Volaris Group announced today that it has acquired Calgary-based access management company Hitachi ID systems, now renamed Bravura...

Channel Bytes September 9, 2022 – Cradlepoint announces NetCloud Exchange; EoL small business routers won’t be patched; New plant-based immersion cooling fluid; and...

Lynn Greiner -
Staying informed is a constant challenge. There's so much to do, and so little time. But we have you covered. Grab a coffee and...

Canadian company uses machine learning to promote DEI in the hiring process

Ashee Pamma -
Toronto-based software company, Knockri has developed an AI-powered interview assessment tool to help companies reduce bias and bolster diversity, equity and inclusion (DEI) in...

What happened with CentOS will not happen with Rocky Linux: Kurtzer

Paul Barker -
Gregory Kurtzer, who founded and once led the former open-source project CentOS Linux as well as The cAos Foundation, the organization where early development...
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