CIBC, TD, BMO garner praise in new mobile banking study

Three Canadian chartered banks have received a shout-out for their mobile banking applications in a new study from J.D. Power, a firm that specializes in consumer insights, advisory services and data and analytics.

BMO, CIBC and TD were all recognized by J.D. Power as “Highest in Customer Satisfaction” for their Canadian mobile banking applications. The recognition comes from the J.D. Power 2023 Canada Banking Mobile App Satisfaction Study, which includes feedback from more than 1,500 banking customers surveyed across Canada.

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