Software-as-a Service (SaaS) provider GoTo , this week released findings from its 2023 IT Priorities Report. The report, conducted by Frost & Sullivan and commissioned by GoTo, looked at the global trends of 1,000 IT decision-makers at companies with less than 1,000 employees.
Among the key findings is that upwards of 83 per cent of respondents said the consolidation of communication and IT management and support tools is an important initiative for 2023.
“As economic uncertainty, scrutinized budgets, and overburdened resources continue to be the norm, IT decision-makers are faced with determining the right set of goals and objectives to maximize their investment, grow their business, and streamline their processes,” the company said.