Pia aiDesk achieves ‘global trusted application status’ from ThreatLocker

Pia aiDesk, an automated ticket resolution platform for managed services providers (MSPs), has been named a “trusted application” by ThreatLocker, which provides organizations with the ability to protect their IT operations through a Zero Trust approach to cybersecurity.

ThreatLocker, according to a release, “uses allow listing to mitigate risk and eliminate guesswork for MSPs when assessing applications. (It) will deny any unknown software from executing, such as ransomware and general applications, by default; however, it will also block application updates.”

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