Coreio is a 100% Canadian owned and operated IT Services Company, in business for over 35 years, focused on Infrastructure and Operations, enabling its client partners to focus on their business while servicing Information Technologies core to their organizations’ productivity.
Coreio provides strategic IT counsel and services to North American clients with End Users ranging from 1,000+ to 100,000+ in two core areas: Infrastructure (managing hardware, software and network resources) and Operations (delivering processes and services).
Service Desk: Flexible, scalable Service Desk outsourcing solutions that manage IT and business production workflows through a single point of contact.
Deskside Support: Management of day to day activities of the hardware and software lifecycle, including onsite support, break/fix, hardware maintenance and IMAC (installs, moves, additions and changes).
Desktop Engineering (SRE): End User technology engineering and support, application packaging, software distribution, performance analytics, software and hardware qualification, virtual desktop engineering and support, and mobile device engineering and management.
Data Centre Operations: Data Centre and Cloud Computing solutions, including server, storage and network management, founded on a firm understanding of our clients’ business needs and ITIL-based best practices.
Lifecycle Services: A suite of services directed at the milestones of the hardware and software lifecycle, through the phases of acquisition, configuration, deployment and retirement.
Advisory Services: A holistic, inclusive Advisory Services offering from strategy and ideation through to planning and execution across the IT Infrastructure spectrum including: 1) End User Computing/Modern Workplace; 2) Networking and Data Centre; 3) Hosting & Cloud Computing; and 4) Security, Risk and Governance.
Technology Solutions: Several modes of support for the development, implementation and management of ServiceNow platform instances as well as a managed service to bring the value of ServiceNow to smaller companies who do not seek their own instance of the platform.
Coreio’s broad services portfolio delivers optimized support of end-user technologies allowing clients to realize a lower operational cost, increased end-user satisfaction, and paves the way for clients to re-deploy their internal talent towards higher return, transformational initiatives.
Coreio is bringing ServiceNow to life across many industry verticals, through its consulting and technical resources allowing clients to consolidate and collapse legacy ITSM and ITOM tooling and lower costs, while delivering a more automated end-to-end service experience to their business stakeholders. Clients trust Coreio to help them realize the many benefits of the robust ServiceNow platform, including the development of Coreio specific apps available in the ServiceNow App Store.