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Cisco is buying internet monitoring solution ThousandEyes

While Cisco wouldn’t say what it plans to pay, the tech giant announced Thursday it plans to buy internet monitoring solution startup ThousandEyes.

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Thierry Delaporte to become the CEO and managing director of Wipro

The global information technology, consulting and business process services company Wipro recently announced the appointment of Thierry Delaporte as the chief executive officer and managing director of the company.

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Hashtag Trending – Anonymous hacker group resurfaces; SpaceX uses touchscreens to fly; port scanning

The anonymous hacker group returns, SpaceX successfully launches the first commercial flight into space and the ship’s main controls scream Star Trek, and a list of well-known websites that port scan their visitors circulates on Reddit.

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IBM layoffs affect services groups, impact on Canadian business unknown

IBM is cutting an unspecified number of jobs in the first significant staff reduction under new chief…

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Hashtag Trending – Science behind Zoom fatigue; Anti-5G USB stick; Trump targets social media giants

People are trying to find the best ways to combat Zoom fatigue, law enforcement in the UK try to halt sales of a device that says it can protect you from 5G via quantum technology, and Trump is very mad with Facebook and Twitter.

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Aptum launches Managed DevOps Service with cloud company CloudOps

Roughly three weeks following the completed transaction with Beanfield Metroconnect for Aptum Technologies’ WAN business, the global hybrid cloud and managed services provider says it’s launching a new service with cloud consulting firm CloudOps.

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Microsoft Build 2020: Colour me Azure

Microsoft introduced several new features for its cloud service, Azure, leaving no doubt where its priorities now lie.

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Hashtag Trending – Huawei’s Meng Wanzhou extradition, Twitter fact checks Trump, Facebook algorithms`

Huawei’s Meng Wanzhou loses the first challenge in her extradition case, Twitter fact checks one of President Donald Trump’s tweets, and new reports suggest Facebook knew its algorithms divided users but the tech giant didn’t care.

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Hardening SharePoint/OneDrive, client questionnaires, and cybersecurity dominates MSP subreddit

It’s the latest recap of the MSP subreddit. The group is at 73,000 members!

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Hashtag Trending – TikTok booms; virtual workouts; VPN demand in Honk Kong surges

TikTok is booming during the lockdown, trainers open up about moving their clients to a virtual setting, and the demand for VPNs in Honk Kong surge after Beijing proposes tough new national security laws.

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Hashtag Trending – GitLab tests its employees; Virtual escape rooms; Home school for adults

GitLab conducts an interesting exercise to test its employees’ cybersecurity chops, virtual escape rooms are gaining popularity, and a growing number of adults join the millions of school-age and university students who have been studying at home during lockdown.

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Telarus Canada to offer new Avaya Cloud Office solution in Canada

Privately-held master agent distributor Telarus Canada says the recently released Avaya Cloud Office (ACO) by RingCentreal solution will be available through its partner network starting June, Avaya announced last week.

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Hashtag Trending – WFH with Facebook; iOS update; Twitter bots unite to reopen America

Facebook’s work from home policies come with a catch, Apple’s latest iOS update includes coronavirus contact tracing, and researchers say a lot of the noise on Twitter around reopenining America is coming from bots.

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Huawei chairman says ‘survival is the keyword’ for the company right now

As U.S. sanctions against Huawei continue, the company is feeling the pain.

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Hashtag Trending – WFH with Shopify; Ransomware gang wreaks havoc; Medical Repair Database goes viral

Shopify is following Twitter’s footsteps and telling its employees they can work from home indefinitely, a ransomware gang executives a nasty attack against a law firm in New York City, and a medical repair database goes viral on Reddit.

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Students, educators and parents struggling to adapt to new learning dynamic

What Zhen Zhao envisioned to be a regular visit to his parents in Ottawa has turned into an indefinite stay.

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Hashtag Trending – Workforce confidence during COVID-19; Apple Glass leaks; More Shopify news

LinkedIn’s latest Workforce Confidence Index shows the impact remote work has Canadian workers, Apple Glass details leak, and more Shopify news.

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MSPs on Reddit get chatty about micromanaging bosses, Microsoft 365, and Office 365 backup solutions

There’s no sign of slowing down this group’s growth – the MSP subreddit has now exceeded 72,000 members. This week, we get a good reminder about what a micromanaging boss looks like, plus a bunch of chatter about securing remote workers and establishing backups for Office 365.

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Hashtag Trending – Shopify and Facebook team up; Facebook gets fined; Email etiquette during COVID

Shopify and Facebook team up after Canada’s competition bureau slaps Facebook with a small $9M fine, and social media gets chatty about email etiquette during the pandemic.

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Hashtag Trending – Apple unveils reopening plans; Google Classroom; and another COVID-19 conspiracy theory

Apple unveils its reopening plans, thousands of students take their anger to social media after they get Google Classroom notifications on a holiday, and hey look, it’s another preposterous COVID-19 conspiracy theory making its rounds on social media.

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Ingram Micro Cloud unveils Microsoft Remote Work Rebate Program

Microsoft Teams has grown from 20 million daily users at the end of 2019 to 75 million daily users in April, and the tech giant is hoping to see those numbers increase through Ingram Micro Cloud’s new rebate program.

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D&H Canada’s Roy Rivers announces retirement

D&H’s Roy Rivers is retiring this summer.

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Hashtag Trending – Uber drivers, riders must wear masks; WFH burnout; Patriot Act amendments

Uber says all of its drivers and passengers have to wear masks, longer workdays for people working remotely is leading to burnout, and Senate Majority Leader Mitch McConnell wants the FBI to collect records on Americans’ web-browsing and search histories without a warrant.

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NetApp talks program changes and introduces new channel chief for Americas

NetApp’s new channel chief for the Americas, Jim Elder, has a simple philosophy about his role: “It’s all about the partner sellers,” he said.

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Hashtag Trending – Facebook compensates content mods; Google Play Music shutdown; Google Pixel division loses key execs

Facebook finally acknowledges its content moderator’s mental health deterioration, Google Play Music will get merged with YouTube Music later this year, two key executives leave Google Pixel phone development.

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Hashtag Trending – Twitter employees WFH for good and help fight misinformation; Musk defies order, restarts plant

Twitter tells its employees to work from home forever while announcing the launch of a misinformation index, and Tesla CEO Elon Musk stands his ground as he defines local shutdown orders.

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Hashtag Trending – Cable and satellite woes; creepy facial recognition; Apple production in India

Outlets are reporting massive drops in cable and satellite subscribers, new facial recognition tech is giving everyone the heebie-jeebies, and reports about Apple looking to set up more production plants in India has turned heads on social media.

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PowerStore, Dell EMC’s shiny new midrange storage option, arrives

Dell EMC quietly launched its new midrange storage device called PowerStore last week representing a culmination of its other midrange devices that, according to the tech giant, is seven times faster than previous Dell EMC midrange storage arrays.

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ICT spending forecast ‘looks worse now’ than it did last month, says IDC Canada

Barely a month ago, IDC Canada’s Nigel Wallis said during a webinar that the novel coronavirus crisis has contributed to the most significant deceleration in ICT spending in modern times.

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MSPs on Reddit discuss securing Teams, hiring displaced talent, DocuSign vs SignNow

It’s May 11 and it’s snowing – in Ontario, anyway. Hope everyone had a good weekend. The MSP subreddit continues to be chatty. Here are some of the most popular topics from the past week.

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Hashtag Trending – Tesla sues Alameda; Teen hackers accused of $24M crypto theft; Facebook, Google double down on WFH policies

Tesla sues Alameda County to try and force the reopening of their factory in California, a group of teen hackers are accused of stealing millions of dollars worth of cryptocurrency, and Goole and Facebook double down on work from home policies.

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More than 90,000 join IBM for Digital Think conference

IBM’s big launch was Watson AIOps, which uses machine learning and AI to automate detection, diagnosis, and response to anomalies in IT infrastructure.

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Hashtag Trending – Sidewalk Labs dies; Rideshare apps struggle; Telus revenue short

Sidewalk Labs officially pulled out of Toronto after years of controversy, hacker bribed a Roblox worker to reveal user account data, Telus’ revenue falls by nearly 20 per cent year over year.

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Beanfield Metroconnect buys Aptum’s WAN business for latest expansion

Aptum Technologies this week announced the completion of a transaction with Beanfield Metroconnect for Aptum’s WAN business, capping off a very active couple of months for the global hybrid cloud and managed services provider.

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Hashtag Trending – Shopify turn heads; Airbnb slashes 25% of jobs; Purchased Tesla part has extra surprise

Today Shopify’s latest earnings call turns heads; Airbnb says it’s cutting a quarter of its staff; and a hacker buys old Tesla equipment and finds them full of user data.

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OpenText announces cloud agreement with Amazon Web Services

OpenText announces cloud agreement with Amazon Web Services

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Hashtag Trending – WeWork’s ex-chief sues SoftBank; Children’s computer game gets hacked; IBM Think

WeWork’s ex-chief sues SoftBank, a popular children’s computer game gets hacked, and IBM’s Think conference goes virtual this week.

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Hewlett Packard Enterprise announces general availability of HPE GreenLake Central

Hewlett Packard Enterprise this week announced the general availability of its hybrid cloud management platform GreenLake Central.

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Hashtag Trending – Facebook bans anti-lockdown protesters; Amazon VP condemns Amazon, quits; New Apple Macbooks

Anti-quarantine protesters jumped onto other social platforms after being shut down by Facebook, Amazon Vice President Tim Bray said Amazon is designed to create a climate of fear and quits the company, Apple releases new MacBook 13 with an improved keyboard and more storage.

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Hashtag Trending – Data Transfer Project; Amazon and COVID-19; and NVIDIA’s open source ventilator

Facebook is rolling out a tool that lets users in the US and Canada transfer photos and videos from its platform to Google Photos, Amazon says it plans to spend all of its profit for the second quarter, an estimated $4 billion, on its response to the coronavirus pandemic, and NVIDIA’s chief scientist rolls out designs for a low-cost open-source ventilator.

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Red Hat country manager for Canada says IBM supports Red Hat working with its competitors

The message about the status of Red Hat’s independence now that it’s owned by IBM couldn’t have…

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Hashtag Trending – Meet for free; Raspberry Pi’s new camera; Intel’s new processors

Google makes Meet video conferencing app free for everyone, Raspberry Pi gets a new high-definition camera attachment, Intel’s new consumer processors have up to 10 cores!

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CDN Top 100 Solution Provider customer success stories

This year, Annex took home the first CDN Top 100 Customer Success Award for its work with Rocky Mountaineer, one of the world’s most popular rail-tour companies located in Western Canada. But there were many terrific case studies, we thought we’d list them here.

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This year’s Newcomer award recipient is all about putting the value back in value-add

When we spoke with Luc Villeneuve back in December 2018, he was adamant that the reseller community needed to reestablish itself and really put meaning into their value-added services. After a successful campaign as the Canadian country manager for Red Hat, he saw an opportunity to apply that thinking at Benchmark Corp.

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The CDN Top 100 Solution Providers dashboard

To help visualize the Canadian IT channel partner landscape in Canada, we built this dashboard with the…

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Rapidly growing solution providers say helping clients cut through the noise is the clear path to success

Staying ahead of the curve and keeping a close eye on customer feedback is how you remain relevant in the Canadian IT channel. It also helps you earn CDN’s Top 100 Solution Providers Fastest Riser award.

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Hashtag Trending – Free internet access for the vulnerable; Elon Musk under fire; Conspiracy theories

The City of Toronto partners with tech giants to provide free temporary internet access for vulnerable Torontonians, Elon Musk is under fire for recent Tweets, and a bizarre conspiracy involving Bill Gates is circulating online.

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Intel provides COVID-19 relief for channel partners

Intel this week detailed its relief plan for its channel partners, including points discounts, waiving shipping costs, and extended time for warranty replacements.

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MSPs on Reddit talk about discovering Fast Boot, targeted ransomware attacks, and layoffs

It’s that time of the week – another MSP subreddit roundup! The group has exceeded 70,000 members,…

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Hashtag Trending – Canadian government Zooms; Zoom taps Oracle in new deal; NHS rejects Apple-Google coronavirus app

The Canadian government holds its first virtual House of Commons session on Zoom amid the COVID-19 pandemic, Zoom and Oracle pen a new deal, and the British National Health Service is ditching an app proposed by Apple and Google in favour of its own to perform contact-tracing.

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Solution provider Benchmark introduces governance engineering

Governance is one of those things that DevOps (or DevSecOps) doesn’t worry a lot about. Not because it’s a bad thing, or unworthy of attention, it just doesn’t seem to be part of their turf.

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Hashtag Trending – Foodora exits Canada; Telus continues to give; CES and COVID-19

Foodora says goodbye to Canada, Ontario’s frontline healthcare workers get a boost from Telus and Koodo, and there’s suddenly a lot of talk about how the CES event in January may have helped spread COVID-19 before quarantine efforts were underway.

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Kaspersky report: Nearly half of employees don’t know how to respond to ransomware attacks

Despite the threat of ransomware being at an all-time high, a recent report from cybersecurity firm Kaspersky says that 45 per cent of employees in the U.S and Canada wouldn’t know how to respond to a ransomware attack.

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Hashtag Trending – Instagram changes photo policies; Twitter bots; Air Force wants you to hack it

Instagram no longer allows people without an account to view photos and videos on computers, It turns out Nearly 50% of Twitter Accounts Talking about Coronavirus Might Be Bots, and the Air Force wants you to hack its satellite.

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Eight reasons you should be attending the Top 100 Solution Providers gala

There’s only a couple of days left to register for the Top 100 Solution providers gala. If…

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Cisco contact centre survey reveals pain points

During these days of lockdown, contact centres are a company’s lifeline for customers, and they’re of necessity rapidly evolving.

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