10 nightmares travelling with tech — and how to prevent them

As a business traveler, you typically can’t do your job without functional smartphones, laptops, power adapters and charging accessories. Add to this the stress of getting materials ready for meetings and deadlines and you can find yourself disconnected, offline, and frustrated. If you have to travel for work , you can relate to these following issues with tech and travel.

1. Potential Loss of Your Laptop or Mobile Device

Never bring a laptop along that you aren’t willing to lose, or have damaged or confiscated. While customs and TSA officials do not randomly confiscate laptops, the hard truth is that if they see something about your laptop they don’t like, they can prevent you from taking it onto the plane. This is more of a danger on international flights than on domestic ones, but even so you should pack a tablet or a laptop that you won’t be sorry to let go of if the situation demands it.

There is a very minute chance that this will even happen according to both the TSA and customs. The TSA is primarily interested in scanning your laptop for explosive devices, and won’t even turn it on. Customs only refers a very small percentage of travelers to secondary inspection of electronics, and of those only a very few are subject to laptop searches. Even so, in the course of traveling, anything could happen to your devices, and bringing your prize MacBook Pro along for the ride may not be advisable unless you can readily afford to replace it.

An iPad or other tablet with a Bluetooth or USB keyboard is a great option for casual traveling, while a lower-end laptop is good for a more business-oriented trip. The iPad has a number of productivity apps that you can use, as do some Android tablets.

Storing important documents and files in the cloud while you are traveling is advisable just in case your devices are damaged or stolen. While it would be a disaster to lose your prized tech, it would be worse to lose the presentation that you’ve traveled at great expense to deliver. Microsoft has some great tips to help you prevent theft of your laptop and gives some tips on how to use Microsoft Office to protect valuable data.

2. Not Having the Right Bag for the Checkpoint

Make sure your laptop bag is “checkpoint-friendly” according to the TSA guidelines. A company called Aerovation manufactures bags specifically to these guidelines that you may want to consider if you are a frequent traveler.

If you don’t want to spring for a custom bag, make sure you are buying a bag that has a laptop-only area, keep extra items like cables out of the laptop-only area, and don’t contain any metal or pockets on the laptop-only area of the bag to make it easier to screen the laptop with an x-ray scanner. The TSA doesn’t endorse any particular bags or manufacturers, so double check any bags marketed as “checkpoint friendly” against the TSA guidelines before purchase to make sure they stack up.

3. Expensive or Nonexistent Airport Wi-Fi

You can find out up-to-the-minute information on your airport’s Wi-Fi system anywhere in the world through this interactive map at Jaunted.com. It will tell you if it is a paid system and offer a link as to how to get on it. The catch: you need to be online to view the information. Each airport usually has a customer service help line or an in-person help desk that will help you get online.

If you have an Android phone, this is where setting up a hotspot comes in handy. Just make sure your hotspot is password-protected with a robust password and you are on a plan with your carrier that allows it. If you find yourself zooming through airports with expensive Wi-Fi on a regular basis, the extra charge from your carrier for hotspot use may just pay for itself.

4. Expensive In-Flight Wi-Fi

As with everything else in travel, if you forget something or wait until the last minute, you may find yourself paying a lot more than you wanted to for wi-fi access in the air. You can avoid that with bundles from Gogo that range from $14.95 to $19.95, depending on how many day passes you want to purchase. Gogo covers a number of airlines, including American Airlines and United. If you just purchase a one-shot pass from your airline, it can cost up to $12 a flight, so these package deals do save you a few dollars.

If you are looking for free in-flight wi-fi access, call your airline or rental car company in advance to see what promotions are available. You may qualify for a free in-flight wi-fi pass based on your travel purchases, including parking at the airport.

5. Having to Turn off Your Laptop or Notebook for Takeoff and Landing

There’s not much that we can say that this blog from the New York Times hasn’t already said about the fact that regulations that require that you turn off your mobile devices are based on virtually no actual scientific data. Even so, we still dutifully turn off our devices when told to for both takeoff and landing.

There is the fact that you only have to power down for takeoff and landing, which gives everyone a nice break from work and puts the people flying the plane at ease. There is also a 2006 study that shows there’s not enough evidence on either side of the equation to justify getting rid of the rule; they can’t prove that a cellphone will take down airplane avionics just as they can’t prove that it won’t. It’s time for a more current study that can prove, conclusively, if mobile devices can interfere with avionics. If they can, more stringent measures should be taken to isolate avionics from the ill effects of a device that is accidentally left on, and if they do not interfere, the regulations should be scrapped.

6. Lack of Decent Charging Options

Charging options are limited at best at some airports and well-hidden under seats that have old chewing gum stuck to the bottom of them. Charging stations that are offered through airports could theoretically be used to hack into your smartphone, so turn it off before plugging it in.

Check out the iDapt charger, which will let you charge two separate devices using one plug, which means less geek hogging of outlets at the airport. The company vows to stay current with all options on the market, ensuring that you should just need the one charger for the foreseeable future. You can use it in your car or at home, eliminating the need for separate charging accessories.

If you need more outlets, check out the Targus Travel Power Outlets with surge suppression, which helps protect your tech from dirty power while offering four separate outlets for your various devices, one of which could be for your charger.

7. Overpriced Tech Essentials at Airport Stores

Have you ever forgotten a charger or other important accessory and been forced to buy something at an airport store? If you have, you’ll already know the importance of checking your bags twice before you leave to make sure you’ve got everything. Prices at these shops are not likely to go down since they are playing to a captive audience.

8. Not Having the Right Power Source for Your Device

You’ll want to pay attention to power adapters and the voltage of your destination country if you are traveling internationally. Many European and other nations outside of North America are on 220 or 240 volt power, which will instantly fry your device if you try to plug into it. To avoid harming your precious mobile devices and yourself, research the voltage of your destination country in advance and ensure that you have the appropriate adapter for it. If you buy it in your destination country of choice, you may get a substandard adapter for an exorbitant price.

8. Hotel Wi-Fi Issues

Make sure you ask when checking in about everything you need to know about Wi-Fi. Many hotels do not leave this information in an easy-to-find spot in the room and calls to the front desk are much less productive than asking a clerk face-to-face. You should double-check before you book, especially if your hotel is out of the way or not part of one of the major chains.

9. Late and Backed Up Public Transit

While many travelers take taxis, a great majority of travelers will use local transit and train services while in densely populated urban areas. When public transportation snafus hit, the website fixmytransport.com allows European transit users to report issues. It even keeps you up to date on the cleanliness factor of station bathrooms. How awesome would it be to have a North American version available?

10. Charging from your airplane seat

SeatGuru by Tripadvisor offers travelers a free guide to the kind of power available on your aircraft. They break down the available power ports and locations, so you can look up the seats you should be booking for any trip you’re taking that is over a couple of hours in length. They also recommend power adapters to ensure that your 110-volt device works on the airplane in question.

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Jim Love, Chief Content Officer, IT World Canada

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