#20 Newsmaker: Gavin Garbutt of N-Able Technologies

Gavin Garbutt, the CEO of managed services provider N-able Technologies Inc. of Ottawa, was known this year as the 100 per cent man.

At N-Able’s conference this past summer, Garbutt said the company’s N-central monitoring dashboard is the “100 per cent IT coverage,” plan. He also demanded that his business partners in the channel grow their managed customer base by 100 per cent in one year.

He said he believes it’s totally doable if they have a managed plan. There are several examples of Garbutt’s plan working in the market place so far.

For example, CalTech increased from 17 to 84 managed customers by focusing on the banking vertical, Novtis grew from 60 to 370 customers, and AE Technology group from 29 to 102 managed customers.

Garbutt followed up that performance by inked a technology alliance pact with its city neighbour Mitel Networks.

The alliance calls for the integration of Mitel Communications Director (MCD), an IP communications software solution, with N-able’s N-central NSM software platform. The company said that this will make customized VoIP monitoring services a reality to managed services providers (MSP) worldwide. Yet, just another reason to believe that Garbutt is the 100 per cent man.

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Jim Love, Chief Content Officer, IT World Canada

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