2017 CEA Best Service Organization Winners

Arctiq Inc. was named Gold winner for Best Service Organization in Canada by CDN at the 15th annual Channel Elite Awards. Arctiq was honored for their dedication to providing innovative open source solutions to Canadian customers. Specifically, Arctiq was recognized for a focus on innovative and emerging technologies, such as containers, automation, DevOps services, and leading the charge in modelling a new services delivery approach to clients across North America.

This is the fourth major award presented to Arctiq in their short but storied history. “It’s an amazing feeling to be recognized for our hard work,” says Tim Fairweather, Partner at Arctiq. “However, it’s really about the transformational work we perform with our clients and partners. The external recognition confirms we are more than on the right track with our innovative approach to solutions and service delivery. We’re ecstatic to be recognized nationally by CDN Channel Elite, and very thankful to our great collaborator Red Hat for the nomination.”

With a recent launch of hands-on workshops, and flexible retainer services, Arctiq is making waves in Canadian technology enablement. “We are changing the way services are delivered nationally to both large enterprises and mid-market clients.” says Daniyal Javed, DevOps Consultant for Arctiq. “The past year has been an eye-opening experience working with the Arctiq team, giving me the opportunity to rapidly accelerate my career while helping customers adopt new technologies and processes.” Arctiq has the experience in the market and has built flexible service models to ensure clients are able to consume services in their preferred method, while ensuring overall project success.

Arctiq was nominated by Red Hat Canada for this Channel Elite Award. “We are proud to nominate the work of such an outstanding collaborator,” says Luc Villeneuve, Red Hat Canada, country leader and general manager. “We have collaborated on some innovative solutions, including the BC Developers’ Exchange, which aims to break down the walls between developers and the government to provide a shared space to collaborate using open source tools to accelerate the development of new services. Arctiq’s team brings a fresh and intelligent approach to DevOps, containers, and automation. We look forward to working with them in the future to bring more exciting solutions to our customers.” adds Villeneuve.

SILVER: MediaValet

With the digital ecosystem expected to double in size every two years and multiply 10-fold between 2013 and 2020 – from 4.4 trillion gigabytes to 44 trillion gigabytes – largely due to the rapid adoption of social media, everyone from the average consumer to startups and enterprises will need an efficient way to manage their digital assets.

CDN Channel Elite Award nominee MediaValet is hoping to fill that gap, especially for digital-oriented marketing teams.

The organization provides a cloud-based digital asset management solution that allows marketing teams to organize, manage and share brand visuals, media, and documents in one secure, central location, while also providing user-friendly administrative tools such as cascading categories, folders, and searchable keywords.

The management solution can “reduce bottlenecks, improve workflow, and boost the ROI of their media,” the company says, adding that because it supports unlimited users, the MediaValet platform’s use can be extended to an entire business. Applicable to almost any industry – from healthcare and education to high tech and low tech – it also supports integration with popular applications such as team collaboration platform Slack.

“Everything that marketing creates is typically developed and saved in a digital format,” MediaValet adds. “Content and content-based marketing is driving results for marketers and influencing business outcomes more than ever before. As more enterprises respond to the demand for content, their asset storage grows at a phenomenal rate and this isn’t expected to slow down anytime soon.”

In addition to its primary services, the company offers unlimited support with initial onboarding and training at no additional cost to the customer. And for those worried about security, MediaValet “triple replicates each and every asset as soon as it’s uploaded and then geo-replicates in secondary data centres, on the same continent, for added redundancy and security,” the company says, adding that all of this is done within an ISO 27001 audited and certified environment.


Multiple Channel Elite Award winner of the past, EPIC of Winnipeg captured the Silver for Best Service Organization. The company has a managed services team consisting of more than 50 experts, ranging from desktop support to senior systems engineers. This is one of the most highly certified IT teams in North America.

This company has a division that specializes in highly involved public sector managed services. The services are largely customizable to the client, and generally consists of managing several thousand desktops, printers, and mobile devices.

This company’s public-sector enterprise managed service solutions are specifically designed to become increasingly cost-effective over time, reducing management and hardware costs for public sector clients with complex, resource-heavy environments.

With this company, teams can reduce bottlenecks, improve workflow, and boost the ROI of their media, and with unlimited users and support (for free), the benefits can be extended to entire organizations.


Would you recommend this article?


Thanks for taking the time to let us know what you think of this article!
We'd love to hear your opinion about this or any other story you read in our publication.

Jim Love, Chief Content Officer, IT World Canada

Featured Download

CDN Staff
CDN Staffhttps://channeldailynews.com
For over 25 years, CDN has been the voice of the IT channel community in Canada. Today through our digital magazine, e-mail newsletter, video reports, events and social media platforms, we provide channel partners with the information they need to grow their business.

Related Tech News

Featured Tech Jobs


CDN in your inbox

CDN delivers a critical analysis of the competitive landscape detailing both the challenges and opportunities facing solution providers. CDN's email newsletter details the most important news and commentary from the channel.