How to overcome common customer sales objections

September 30, 2010
Managed Services Sales: How to Overcome Top 3 Customer Objections
MSPmentor
Ted Roller shares some tips on how to overcome common customer objections during the sales process.

“They say: I don’t think we have the money for this. You say: Think of it as business continuity insurance. Not only will we make sure that all your systems are functioning as efficiently as possible with little or no downtime, we’ll protect your critical data as well. Think of all your electronic records-customer information, financial records, project plans. Your business couldn’t survive without it. In fact, only six per cent of businesses who suffer a major data loss managed to survive for the long haul. Saving your data can literally save your business.”

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Half of SMB Employees Use Smartphones for Mobile Email
The VAR Guy
Dave Courbanou writes about smartphone usage in the SMB market.

“Call it a sign of the times. Intermedia, the hosted Exchange provider, says 50 per cent of employees within small and midsize businesses now use smartphones to access e-mail. Intermedia also has some surprising stats that suggest Google Android devices are gaining ground on BlackBerry smartphones within SMBs.”

Motorola debuts ‘sweat proof’ S10-HD Bluetooth headphones; $79.99
ZD Net
Rachel King shares details about a new Bluetooth headphone from Motorola.

“Motorola is introducing the lightweight S10-HD Bluetooth headphones. If you’re wondering, the HD in the S10-HD name refers to high definition audio. But the real focus here is that this Motorola headset is intended for use during some serious exercise and sporting activities. The 1.5-ounce headphones are fashioned in a wrap-around style with a water-resistant and “sweat proof” design thanks to the ear cushion interface and surrounding hydrophobic acoustic mesh as well as silicone seals protecting electrical components.”

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Jim Love, Chief Content Officer, IT World Canada

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Maxine Cheung
Maxine Cheung
Staff Writer, Computer Dealer News

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