Indigo back online, but only for browsing

Canada’s biggest book chain is back online, but shoppers still can only buy products in stores.

Indigo Books & Music reopened its website today, nine days after suffering a cyber attack. However, it’s window-shop only. “This is our temporary online home where you can browse our great selection of bestselling books and our edit of lifestyle products,” reads a statement on the site.

Nor can users shop through the Indigo mobile app.

An FAQ page repeats what the company has been saying for days: Customer credit and debit card information was not compromised by the attack. Indigo doesn’t store full credit card or debit card numbers in its systems.

“At this time, we can share that our investigation has found no indication that customer data was compromised by the recent cybersecurity incident,” the statement says. “If at any point in the future we determine that personal data has been compromised, we commit to contacting those impacted directly.”

The company hasn’t said if employee information was compromised.

There is no estimate on when online shopping can resume. “Please check back daily for updates and progress,” the website says.

Stores are now accepting cash, debit, credit, and gift card transactions.

Would you recommend this article?


Thanks for taking the time to let us know what you think of this article!
We'd love to hear your opinion about this or any other story you read in our publication.

Jim Love, Chief Content Officer, IT World Canada

Featured Download

Howard Solomon
Howard Solomon
Currently a freelance writer, I'm the former editor of and Computing Canada. An IT journalist since 1997, I've written for several of ITWC's sister publications including and Computer Dealer News. Before that I was a staff reporter at the Calgary Herald and the Brampton (Ont.) Daily Times. I can be reached at hsolomon [@]

Related Tech News

Featured Tech Jobs


CDN in your inbox

CDN delivers a critical analysis of the competitive landscape detailing both the challenges and opportunities facing solution providers. CDN's email newsletter details the most important news and commentary from the channel.