Is MSP backup actually working?

Businesses should pay careful attention to IT backup equipment and ensure its managed services provider regularly run maintenance checks to guarantee data is being effectively captured on an on-going basis, according to solutions provider, the Remark Group.

The Remark Group found that the majority of all businesses now require computer systems, but regardless of whether they are only required to accumulate employee information, sales records or customer data, businesses should regularly monitor backup performances as faults in data capture could result in permanent loss of information.

The company suggests regular maintenance checks be made on existing equipment and businesses might also consider investing in quality backup devices, either on or offsite, to protect and even encrypt records to the highest level of security.

Remark also provides these other recommendations:

  • Maintenance check-ups on electrical equipment;
  • Seek advice from IT professionals regarding which data should be backed up and how;
  • Work with specialists who provide businesses with invaluable industry knowledge and support; and
  • Develop a planning strategy for data restoration and disaster recovery.

In addition to the guidance and experience IT companies can provide, appointing one to remotely backup data can relieve pressures on employees remembering to swap tapes or storage medium or follow the correct media rotation. Daily backup reports reassure that information has been securely captured and can highlight any potential areas for concern.

Remark also found that computers play in modern day businesses, many storage options are available to house business data. Cloud storage facilities have skyrocketed in recent years as an effective means of saving and sharing information from multiple data capture points and devices. Although an effective means of data collection, some businesses are hesitant to solely rely on cloud-based tools as their main backup storage as the technology continues to be developed.

David Lyons, IT Director for the Remark Group, said companies will often set their computer systems to backup, but they rarely check to ensure the data has backed up correctly. In instances where files become corrupt or simply do not work, this can be disastrous as many documents are unsalvageable even using sophisticated recovery tools.

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Jim Love, Chief Content Officer, IT World Canada

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