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Ontario telecom firm expands into Western Canada

Communications & TelecomInfrastructure

Fibernetics, a Cambridge, Ont.-based telecommunications company specializing in Internet Protocol (IP) private branch exchange (PBX) technology expanding into Western Canada with the purchase of Calgary’s first Internet service provider.

Fibernetics announced the acquisition of Nucleus Information Services Inc., which was founded in 1993 and is considered to be the first ISP in the Calgary area. The company, which itself has expanded into Alberta and British Columbia was also considered to be the largest independently owned and operated ISP is Western Canada.

“Having the privilege of acquiring Calgary’s first ISP is the exact shot in the arm strategically that Fibernetics has been looking for,” said John Stix, president of Fibernetics. “We are growing through acquisition as part of our development strategy to expand our full suite of services into Western Canada and we are looking at other opportunities as well.”

“This is a great fit for both organizations,” said Cheryl McDonald, COO of Nucleus. “Fibernetics’ focus on customer happiness is completely in line with the ideas and philosophies that have made Nucleus successful to date.”

Fibernetics operates its own network infrastructure that delivers a full range of voice and data services from residential customers and business clients. The company has 200 employees and supports over 300,000 customers daily. Apart from its head office in Ontario, Fibernetics has offices in Bulgaria, and the Dominican Republic.

Through its Worldline brand, Fibernetics delivers inexpensive residential home phone, Internet and long distance services to. The company’s NEWT division has developed a proprietary PBX system that helps Canadian businesses cut the cost of business phone lines.

Nucleus provides Internet access, voice over IP, Web site services, sever co-location, business continuity, IT consulting and email solutions. The company’s clients include large and small businesses from various business sectors including the oil and gas industry and entertainment industry.

“We are excited to provide the exceptional level of services we currently provide our customers in Ontario and Quebec to nearly two million additional households and thousands of businesses in Western Canada,” said Francisco Dominguez, Fibernetics CTO.