Palm updates Pre OS with an eye on the enterprise

Palm last Thursday released another update to the Pre’s mobile operating system, webOS v1.1.0, and it includes a variety of valuable features meant for corporate IT departments supporting Pres in the enterprise. The Palm Pre'”Pre” and “business” just got a lot friendlier!,’ reads Palm’s official blog.

Enterprise-oriented features within webOS v1.1.0 include:

Bolstered Exchange ActiveSync (EAS) support for Microsoft Exchange environments

Remote wipe functionality, including the ability to have a device wipe itself after a certain number of bad password attempts

PIN/Password mandate policies

Enhanced certificate handling

Wider time-zone support for travelers

HTML formatting fixes for enterprise mail accounts

And updating webOS on a Pre really couldn’t be simpler. Users are prompted whenever a new version is available and they need only accept the update. Pre users can also manually check for updates themselves and wirelessly download and install the software if available. And the entire update process takes less than 10 minutes–at least it did when I upgraded my review unit Pre to webOS v1.0.3. (webOS has been officially updated a total of three times since its release in early June.)

The Pre’s update process is so simple, other handset maker’s like Research In Motion (RIM) could really learn a thing or two from Palm. Updating a BlackBerry OS is currently a tedious task that not only requires a PC–there’s no Mac-compatible BlackBerry desktop software…yet–it can take the better part of an hour to complete.

Additional features added in webOS v1.1.0 include emoticon-support in the Pre messaging app; reminders that pop up whenever specifics contacts call or message you; and the return of iTunes sync for the Pre, which had previously been blocked by Apple.

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Jim Love, Chief Content Officer, IT World Canada

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