Test Drive: NetTalk Duo Wi-Fi

The NetTalk Duo Wi-Fi is marketed to small businesses and home-based businesses and the one thing you have to do to be successful with these groups of users is make it easy to install and use.

The NetTalk Duo Wi-Fi does this in spades. Literally you will need just five minutes or so to get it up and running.

The first thing NetTalk did was place the username and password information conveniently on the inside of the box. So as soon as you open the box you know these two vital pieces of information. You can’t miss it.

Activating the device will have you go to the Web site www.nettalk.com/activate. From there you type in your username and password, click login and you are half-way there. Now you will need to register, but this is the most arduous task in the entire installation.

One of the benefits of this device is that you do not need a PC or router. It can be installed to both if you choose. In the past these kinds of devices such as the MagicJack, for example, needed to be plugged into a router and it exposed a lot of cables. The main device has a microUSB for power and two back ports for the phone cable or Internet cable.

The connection to the phone could not get any easier. After you plug the microUSB for power you just have to sit there and wait for someone to call you.

The quality of the call is superb. It is clear and crisp and I was unable to tell the difference between a NetTalk call and a regular call.

What I found really advantageous about the NetTalk Duo Wi-Fi is that you can operate it right on the phone and skip the computer or router. Since most small businesses and home-based businesses like to keep the phone and computers separate this product will work for them.

It can turn your landline into a Wi-Fi phone that provides savings on your phone bill.

The product ships with a year of free service and a Canadian phone number along with a flat-rate plan for 60 country calling and live customer support. The 12-month renewal is priced at $39.95.

Conference calling is another free feature on the NetTalk Duo that most small businesses would want but could not afford.

Priced at just under $75 the NetTalk Duo Wi-Fi is easy to use and fast to set up.

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Jim Love, Chief Content Officer, IT World Canada

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Paolo Del Nibletto
Paolo Del Nibletto
Former editor of Computer Dealer News, covering Canada's IT channel community.

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