The Reddit recap – Heroics at the bar; Hard lessons; RMM comparisons

CDN is starting a new series called “The Reddit recap” which will highlight the week’s top trending posts on the r/msp subreddit. This is the largest MSP-related group on Reddit with nearly 40,000 members. Looking to find a quick answer to a question? This is the place to be.


I hate being on call…but from r/msp

By far the most trending post this past week was a simple story about some heroics performed at the bar. Reddit user u/Borsaid says “I get stressed seeing computers not working at businesses.” That’s why he decided to reseat all the cables when the POS system went down. Then he got an open bar. Bravo.

Going nuclear from r/msp

Dozens of users have expressed support for a European-based MSP that’s suddenly found itself on its last legs. “We are now in a position where we ourselves will likely be forced to close down also because of all the lost revenue and profits,” Reddit user u/throwawaymsp101 wrote. “Let this be a lesson to everyone. We had all our eggs in very few baskets. We didn’t strategise carefully enough. We have a very good customer base still, but also too many overheads.” Many users shared similar stories on the thread or pledged to do what they could to help.

RMM/AV/Backup Comparison Sheets from r/msp

A number of complains about the incompleteness of the spreadsheets comparing Remote Monitoring and Management (RMM) tools has led to a collective effort to update them. Attached in the post is a spreadsheet for RMM feature comparisons, another for AV pricing, and a third comparing backup features. Each document, it appears, is slowly receiving updates. One user claiming to be an account executive for Solarwinds made some contributions, too.

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Alex Coop
Alex Coop
Former Editorial Director for IT World Canada and its sister publications.

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