Vancouver-based CRM provider upgrades its 2015 software offering

Canadian solution provider Maximizer Software has released an update to its 2015 release of its customer relationship management (CRM) software for small to medium-sized businesses, with upgrades in usability, security and mobile device access.

The solution, which includes sales management, marketing automation and customer service support functions is available in on-premise, private cloud, and public cloud varieties.

According to the Vancouver-based solution provider, the software has received upgrades in areas of:

  • Mobile access capabilities: Accessing the CRM and attaching files through a mobile device are easier, and search functionality has been expanded
  • Security protocols: Password attempts are now limited, and password changes and forced login will send out email notifications
  • Integration: Working between the CRM and Microsoft Outlook and Word has been improved, including saving Outlook emails into a Maximizer entry, which now features attachment control and thread saving and tracking.
  • Performance: notifications and tracking for specific errors has been improved.

“We want to give small and mid-sized businesses a complete relationship management solution that helps them grow and succeed,” said Vivek Thomas, president of Maximizer. “These enhancements ultimately mean their experience using our software is now better than ever.”

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