VMware is in channel refinement mode

Last year, VMware (NYSE: VMW) was in full-blown channel partner recruitment mode. After building a channel base of 15,000 worldwide partners of which 4,000 are in the Americas (Canada has the second largest base of partners behind the U.S.), the company subtly introduced broad and easier to understand channel marketing messaging that would help solution providers sell more virtualization solutions to the small-to-mid-size business market.

Julie Eades, senior director of North American marketing for VMware, said in 2008 VMware started looking to consolidate Americas-based partners by making sure they have the right programs and profitability, while continuing to sign solution partners as people learn more about VMware and virtualization.

VMware has a traditional three-tier channel structure enabling channel partners to grow from entry-level status to an enterprise area all the way to its top tier, called premier.

”We still have a lot of partners signing-up and what is really interesting is that they run the gamut in server and storage channel partners, with some being in (server consolidation) for a long time,” Eades said.

Some of the new sign-ons for VMware are security-focused and networking solution providers, Eades added.

One of the new channel developments from VMware is to increase the number of vendor partners that have added VMware onto their go to market channel programs. Called the Alliance Affiliate Initiative, vendors partners such as Network Appliance, EMC, CA, Riverbed, and McAfee have added incentives to their partner programs to use VMware with their own products in an attempt to increase solution provider opportunity and profitability.

“Those who partner with a CA or a McAfee and look at the programs will see the validity (with virtualization) and they might be able to increase their business by working with us,” she said.

Eades believes that companies such as Network Appliance and EMC see VMware as a way to enhance the sales opportunities and attain stronger loyalty with partners. It also improves services revenue.

One of the key elements to the Alliance Affiliate Initiative is training and VMware has updated its partner portal to provide the right information for these affiliate channel partners and more expansion of this program is anticipated, Eades said.

However, the lucrative SMB is where most of the channel resources are heading for the company, especially in the area of desktop consolidation, where VMware is providing channel partners with more training and marketing materials.

Desktop virtualization has also enabled VARs to have another conversation with existing customers that have already gone through a server consolidation project or a disaster recovery through VMware’s Site Recovery Manager product.

”A large percentage of our business is in SMB and what we started to do was make the message a little easier to understand for the SMB,” Eades said. “Some partners that sold into the enterprise and the data centre might not have realized what the opportunity was in the SMB space.”

With that, VMware’s channel team conducted training and Web casts and provided marketing materials to help partners get the message of virtualization in the SMB. Further to this, VMware changed its packaging with its Acceleration Kits and lowered the entry-point in its deal registration program, called Advantage Plus, to encourage partners to sell down in the SMB.

The company also lowered its entry-level price to under $3,000 to try to make in more profitable for partners who sell in the SMB, she added.

Eades admitted that there has been much speculation in the market to entry-point for virtualization, but she has seen VARs work out solutions for five to 10 servers. “It depends more on the business because it may not related to the amount of employees you have. It depends on the business and we do not say below a certain number it is not worth it,” she said.

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Jim Love, Chief Content Officer, IT World Canada

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Paolo Del Nibletto
Paolo Del Nibletto
Former editor of Computer Dealer News, covering Canada's IT channel community.

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