CDN Channel Chiefs

Shannon O'Connor, IBM Canada

Shannon O’Connor, IBM CanadaFollowing in the footsteps of Gary Issacs as director of IBM Canada business partners, Shannon O’Connor is focused on aligning with Americas channel programs and leveraging the resources of the parent company, working with IBM’s Canadian partners for a strong push in the SMB space.

Read O’Connor’s full profile.

Nick Tidd, D-Link Canada

Nick Tidd, D-Link CanadaAlready a channel mainstay, Nick Tidd is the new face of D-Link Canada as its general manager, and is also the de facto channel chief for D-Link in North America. The veteran of 3Com promises to help D-Link’s current partner base capitalize on D-Link’s offerings, as well as fight the perception the company is a retail-only vendor.

Read Tidd’s full profile.

Greg Davis, Dell

Greg Davis, DellSince moving from Dell Canada to Dell’s Round Rock, Tex. headquarters to oversee the launch of the former direct darling’s foray into the channel, Greg Davis, Dell’s Americas channel chief, has been a busy man. By this summer, he’d surpassed 10,000 partners in the U.S. and 1000 in Canada. He has plans for further growth and improvements, including building on its certification programs and better communication with partners.

Read Davis’ full profile.

Conrad Mandala, SAP Canada

Conrad Mandala, SAP CanadaAs the new North American channel chief for SAP, Conrad Mandala has the following advice for the company’s partners: be as entrepreneurial as possible. The company has opened all SAP business below $1 billion to the indirect channel, leaning partners lots of room to be entrepreneurial. Mandala plans to put resources into online configuration tools and marketing tools to help the channel bring SAP’s ERP offerings to new markets.

Read Mandala’s full profile.

Fred Patterson, Symantec Canada

Fred Patterson, Symantec CanadaSymantec’s sweet spot in Canada is the SMB says Fred Patterson, Symantec Canada’s director of enterprise channels. It’s not just large enterprises facing security challenges, but the small and mid-market as well. To help reach those customers, Patterson has been busy improving field engagement with Symantec’s partners and its sales representatives. Now a greater percentage of Symantec’s business flows through partners.

Read Patterson’s full profile.

Dave Frederickson, HP Canada

Dave Frederickson, HP CanadaA long time HP Canada employee, David Frederickson advises that in today’s competitive environment, people are looking for resellers that differentiate themselves. IT technical support, purchasing, high level consultants and managed services all offer residual revenues and predictable revenue streams, as well as an opportunity to strengthen the reseller’s relationship with the client by developing more of a trusted partner, said HP Canada’s channel chief.

Read Frederickson’s full profile.

November 7th issue of CDN -

Please pick up the November 7th issue of CDN for the full chart of 40 top Canadian vendor channel chiefs, their contact information, and key facts and information about their channel programs and product plans.And watch for the online list, coming soon.

The first annual Computer Dealer News Channel Chiefs

The first annual Computer Dealer News Channel Chiefs feature includes profiles of six of Canada’s leading channel chiefs, along with all the information you need on Canada’s major channel vendors, from channel chief contact information to rebates, margins and product release schedules. 

By Jeff Jedras of CDN

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Jeff Jedras
Jeff Jedras
A veteran technology and business journalist, Jeff Jedras began his career in technology journalism in the late 1990s, covering the booming (and later busting) Ottawa technology sector for Silicon Valley North and the Ottawa Business Journal, as well as everything from municipal politics to real estate. He later covered the technology scene in Vancouver before joining IT World Canada in Toronto in 2005, covering enterprise IT for ComputerWorld Canada. He would go on to cover the channel as an assistant editor with CDN. His writing has appeared in the Vancouver Sun, the Ottawa Citizen and a wide range of industry trade publications.

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