Management software maker BMC on Thursday announced it has acquired run-book-automation vendor RealOps.
The deal, the financial details of which were undisclosed, brings run-book, or IT-process automation technologies, to BMC’s business service management (BSM) portfolio. Company executives say it gives BMC an edge over its top competitors including CA, HP and IBM.
“The acquisition of RealOps provides BMC with a mature product that fits well with our BSM strategy and delivers industry-leading capabilities that competitors like HP Software talk about but can’t deliver,” said Jim Grant, senior vice president and general manager of BMC’s Enterprise Service Management business unit and a former vice president and general manager of the HP OpenView business at HP.
Specifically, RealOps will extend BMC’s Remedy IT-process automation platform and tie into BMC’s Atrium configuration management database. “Organizations today need strong ties between operations and service management,” Grant said in a press release.
RealOps, based in Herndon, Va., was founded in October 2004, around the same time as competitors OpTier and Optinuity. The start-ups separately looked to ease the manual labor required to perform common IT-operations tasks. The technology, dubbed run-book or IT-process automation by such analyst firms as Gartner, lets IT shops automate common procedures typically performed manually by IT staff.
Vendors such as Opsware, Opalis and Network Automation also provide such capabilities, which industry watchers say the big four management vendors will be looking to bring into their respective product portfolios soon.