For this week’s CDN #FollowFriday, we are showcasing customer relationship management experts that could shed light on best practices.
First up is is Nelson Lopes, a national partner and technology strategist, with Dynamics CRM at Microsoft.
Lopes tweets at: @NelsonCRM
Improving customer engagement through Microsoft Dynamics https://t.co/fal5Ee2bkG via @YouTube
— Nelson Lopes (@NelsonCRM) November 4, 2015
Azure ExpressRoute Available for CRM Online Customers Later This Year – Microsoft Dynamics Blog https://t.co/QGV2CjyeOR
— Nelson Lopes (@NelsonCRM) October 27, 2015
We won Best Small Business Solution at #CDNCEA for the ongoing development of #Peopleworks our Member Mgmt solution! http://t.co/2t02y4QYvG
— Navantis Inc (@Navantisinc) September 24, 2015
Next is Mitch Lieberman, a fellow with the office of the CCO at SugarCRM. He is responsible for optimizing customer engagement processes, as well as, fostering end-user system adoption.
Lieberman tweets at: @mjayliebs
#Technology is NOT the Central Nervous System of an organization, people are. #Futureofwork (PNS, maybe…)
— Mitch Lieberman (@mjayliebs) November 4, 2015
https://twitter.com/borgoyn_denise/status/659180363227537408
A4: The difference is in 'value' which puts price and services on the same level, context is the difference. #custserv
— Mitch Lieberman (@mjayliebs) October 28, 2015
Third is Paul Greenberg, president of The 56 Group, LLC, a CRM and Social CRM consulting firm and author of CRM at the Speed of Light.
CompuCorps tweets at: @pgreenbe
#CCE2015 Glen Manchester @ThunderheadONE CEO "Be human. As individuals we respond well if we're looked after."
— Paul Greenberg (@pgreenbe) November 5, 2015
#CCE2015 Glen Manchester @ThunderheadONE CEO "An engagement hub is so important. Bob Stutz calls it the 'glue' that sits on CRM"
— Paul Greenberg (@pgreenbe) November 5, 2015
RT @bpmonline: Register to reserve your spot 4 the #CRM #webinar w/Paul Greenberg @pgreenbe https://t.co/m8q4386AHo pic.twitter.com/MbmsTnRTC0
— Paul Greenberg (@pgreenbe) November 4, 2015