January 15, 2008
The Anatomy of a Pre-Analysis Cookbook – Part 1: Overview
IT World Canada
Arun Nithyanandam explains why a pre-analysis is key.
”In our experience, this first phase often determines whether the project will be a success or a nightmare. If a project launches without a proper stakeholder analysis, the system’s requirements will not align with the actual needs of the business users.”
Google’s Answer to Wikipedia
MIT Technology Review
Andrew Schrock delves into the latest project from the lads at Google.
“Google recently announced Knol, a new experimental website that puts information online in a way that encourages authorial attribution. Unlike articles for the popular online encyclopedia Wikipedia, which anyone is free to revise, Knol articles will have individual authors, whose pictures and credentials will be prominently displayed alongside their work.”
Thanks for Nothing, Dell
ComputerWorld
Sharky takes us for another dip in the IT support Shark Tank tale of woe.
” My wife has had problems with her Vista-based laptop losing files. She’s fairly comp literate, but far from a techy. The third time it happened, I was at work, so she calls Dell Support…‘“