Toronto – Mississauga, ON.-based I3 Solutions Inc. is back on the winners podium, notching its second Solution Provider of the Year award win at the 2017 CDN Channel Elite Awards.
I3 Solutions provides its signature platform, Panacea, to healthcare providers to dramatically improve the quality and efficiency of their services by digitizing medical records, giving hospital staff mobile access to them, and providing patients with a simple, tablet-based interface that lets them access entertainment, communications, and healthcare information from their beds.
This is the company’s second Solution Provider of the Year award. Its first win came at the 2014 CDN Channel Elite Awards. I3 Solutions was also awarded Gold for Best Mobile Solution, and Silver for Best Managed Service Solution.
“It feels great to be a second time winner. It just goes to show that we are still in the game,” said Lori Bonari, business development manager at I3 Solutions, after accepting the award. “Originally we were recognized for our original solution which was integrated bedside terminals. We’ve since evolved as the market has evolved and we are now a mobile solution, so it’s nice to be recognized for something that has evolved and grown with the market.”
With the Panacea platform, patients can access test results, view medical information about their condition, and video conference with their healthcare team using their tablets. Medical staff can then use the tablets to retrieve, update, and modify patient medical records without having to physically visit a nursing station – and it’s all stored on the cloud.
“It’s intended to be a universal solution at a very important point in the hospital which is the patient point of care. It’s an all-on-one, so it’s a mix of hospitality – patient engagement, experience, basically quality of patient life – but it also brings that second avenue of hospital optimized workflow, clinician reporting, clinician bedside charting. It’s both sides of the spectrum,” said Bonari.
I3’s engineering team also provides 24-hour support for the company’s application and hardware, and can dispatch technicians on-site within hours should issues arise that cannot be fixed remotely. The company also has disaster recovery scenarios in place should there be a critical hardware failure, ensuring that Panacea errors do not compromise hospital revenues, clinical workflow, or patient satisfaction.
Panacea’s present list of clients include the Ottawa Hospital, Winnipeg’s Health Sciences Centre, and Toronto’s Humber River Hospital.