December 17, 2009
Top 10 areas that CIOs needs to focus on for 2010
Network World
Larry Chaffin provides advice for CIOs “to improve their images, and ultimately, their departments” as they prepare for the New Year.
“Enlist an executive consultant to the CIO, hold regularly scheduled strategic planning sessions, think security and privacy for IT operations, consider desktop video or Telepresence, monitor the performance of your external Web services, look again at the ROI for WAN acceleration, beware a reputation for outsourcing jobs, be open to the staffing re-organization, be open when considering vendor selection (and) your consultants and other partners should be easy to work with.”
New HP offerings enable telcos to deliver more safe cloud services fast
ZD Net
Dana Gardner recaps HP’s new offerings for the cloud services space.
“HP Operations Orchestration, which will automate the provisioning of services within the existing infrastructure, allowing businesses to seamlessly increase capacity through integration with such things as Amazon Elastic Compute Cloud, HP Communication as a service (CaaS), a cloud program that will enable service providers to offer small and mid-size businesses services delivered on an outsourced basis with utility pricing (and) HP Cloud Assure for Cost Control, designed to help companies optimize cloud costs and gain predictability in budgeting by ensuring that they right-size their compute footprints.”
Managed Services: First Mover Advantage Is Over
MSPmentor
Joe Panettieri explains why the managed services industry is similar to the cable industry.
“Early MSP services – remote monitoring and proactive management – have gone mainstream. But there’s good news: You’ve already got a pipe into your customers’ environments. Now you need to pump new services through that pipe. But what? Some folks are promoting a single window pane for managing on premise and cloud services. Other experts say MSPs need to go back to basics: Differentiate through aggressive branding and marketing.”