December 13, 2010
Juniper launches remote security iPad app
ZD Net
Larry Dignan writes about Juniper’s Junos Pulse App for the iPad.
“Juniper on Thursday launched an app to better secure Apple’s iPad for corporate networks. The app, dubbed the Junos Pulse App for the iPad, is available for download on Apple’s App Store. Junos Pulse is designed to secure remote access and connectivity to enterprise data and applications.”
Should MSPs Outsource Their Help Desks?
MSPmentor
Joe Panettieri sheds some light on why some MSPs are outsourcing their own help desks.
“As the managed services market grew up, a healthy number of MSPs decided to outsource their help desks to third-party partners. But now, ConnectWise CEO Arnie Bellini is calling on MSPs – even small MSPs – to build their own help desks. By having a help desk in-house, small MSPs can build person-to-person relationships with end-customers, while more closely monitoring trends and needs within their SMB customer bases, Bellini asserts. By leveraging third-party help desks and third-party NOCs, MSPs can focus on more strategic, higher-margin services, proponents say. NetEnrich GM and Senior VP Justin Crotty says MSPs that hold onto their NOCs are dung beetles – doing dirty work that they don’t really need to be doing.”
3 Simple Data Security Tips for SMBs
Read Write Web
John Paul Titlow shares three tips from IBM on how SMBs can better secure their data.
“1) Careful with that thumb drive, 2) Use strong passwords and change them regularly and 3) Never, ever connect to unsecured WiFi networks.”