Four new IT outsourcing pricing models gaining popularity
As customers expect more value from their IT service providers, several new pricing models have emerged
How to save the IT industry in four (Not So Easy) steps
Government could also play matchmaker for public-private partnerships to groom the next generation of IT talent
The Patriot Act, data and cloud providers
Escaping the grasp of the U.S. Patriot Act may be more difficult than worldwide marketing efforts suggest
Outsourcing customers focus on SLAs
Two-thirds of outsourcing customers and providers say they spend too much time on SLAs and not enough on business outcomes, negating their ability to exploit opportunities to achieve strategic business transformation
Six biggest cloud computing myths
De-mystifying six conceptions about the cloud
Five things Accenture’s CIO has learned about cloud computing
Biggest lessons learned about cloud computing
Don’t mess with Texas: Seven lessons From IT outsourcing disasters
Unlike corporate IT contracts, with their attendant non-disclosure agreements and confidentiality clauses, state outsourcing customers are required by law to air their grievances