The Partner Business Case for SoftLayer (IBM-Hosting)


    In 2014, IBM Corp. commissioned research company Forrester Inc. to provide a total economic impact study for managed services providers (MSPs) partnering with SoftLayer, an IBM-owned hosting service with data centres in the United States, Asia and Europe. The study investigated the experiences of six mid-sized MSPs from the Americas and EMEA, aggregating their findings into a composite MSP to detail the risks and opportunities of a SoftLayer partnership.

    The Total Economic Impact™ Of SoftLayer, An IBM Company
    The MSP Hub

    The resulting whitepaper outlines the costs—practice costs, setup costs, and development costs—along with the potential revenue per customer, including hosting, managed services, and customer fees, to make the business case for offering managed services through the SoftLayer infrastructure.

    The Total Economic Impact of SoftLayer: The Partner Business Case for SoftLayer is one of many support assets available to current and potential IBM-partnered MSPs. At, managed services providers can find articles, videos and content from around the web to help guide their decision-making; participate in community discussions; and leverage the power of IBM’s PartnerWorld to create the right mix of services, products and programs to capitalize on market opportunities and discover special business benefits that are available to qualified partners.

    Download Forrester’s research paper The Total Economic Impact of SoftLayer: The Partner Business Case for SoftLayer, and visit today to learn more about how to maximize the business value of your MSP.


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