When purchasing cloud computing services, here are nine practical considerations to manage your business and legal risks to ensure successful adoption of this emerging compute model.
These recommendations were presented at the San Francisco-based CloudCon Expo by Riaz Karamali, legal expert and partner at Sheppard Mullin Richter & Hampton LLP. Mr. Karamali […]
The writer explores nine ways to manage or mitigate the risk of your cloud contracts but the No. 1 issue: Service Level Agreements is, not surprising, at the top of the list.If you do not get this right you are opening yourself up to bigger problems than some of the other risks like data security.
The author says that service level agreements or SLA will consist of uptime, service availability and quality. They will not make room for things like an act from God. This looks on the surface to be quite standard but let me tell you the devil is in the details.
I would set out a list of priorities for your cloud contract. Make sure the is a basic level of performance agreed to; then take it from there. Get your lawyer involved.
More importantly look to partner with a reputable solution provider in your local area.
