The ASCII Group, a membership-based community of independent North American managed service providers (MSPs), this week launched an Artificial Intelligence (AI) committee in light of what it called an evolving technology landscape
The organization said it “recognizes the critical importance of preparing its members for the next phase of industry evolution – the integration of AI technologies into their service offerings.
“In an industry marked by rapid transformations, MSPs have consistently demonstrated resilience and adaptability, transitioning from resellers to value-added resellers (VARs) and then to MSPs. As AI rapidly progresses, the managed services sector anticipates significant transformative shifts.”
According to a release, while “AI integration offers unprecedented efficiency and innovation, challenges persist, such as optimizing operations and tailoring customer solutions. Nevertheless, forward-thinking organizations can seize opportunities by strategically and responsibly embracing AI, unlocking new avenues for growth and differentiation.”
