The Reddit Recap – Cat breaks down DNS, Datto webinar, service desk manager peer group

The Reddit recap highlights last week’s top trending posts on the r/msp subreddit. This is the largest MSP-related group on Reddit with nearly 48,000 members. Looking for a quick answer or some valuable input? This is the place to be.




Who needs CompTIA when you have a cat that knows IT? In all seriousness, this breakdown video about DNS is hilarious, accurate, and quickly suddenly making its rounds again on the Internet after first being published in 2017. Enjoy.

Perfect explanation of DNS, and why its important- even if you think you know what it is. from r/msp



Among other cybersecurity topics, Datto’s latest webinar on the Anatomy of an MSP Breach takes us through the current state of cybersecurity in the IT channel, how threat actors are increasingly targeting MSPs, and how to be better prepared.

Channel Security Experts Deep Dive: The Anatomy of an MSP Breach from r/msp



A Redditor claiming to be a service desk manager for an MSP is looking for help gaining some best practices and responsibilities. It looks like after some discussions, they created a WhatsApp group while discovering a discord link as well. Links are all below.

Service desk manager peer group from r/msp

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Jim Love, Chief Content Officer, IT World Canada

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Alex Coop
Alex Coophttp://www.itwc.ca
Former Editorial Director for IT World Canada and its sister publications.

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