Accenture and Microsoft Corp. say they are collaborating to help organizations adopt the disruptive power of generative artificial intelligence (GenAI), accelerated by the cloud, to fundamentally transform their businesses. Together with their joint venture, Avanade, the companies are co-developing new AI-powered industry and functional solutions to help clients harness generative AI across the enterprise.
“Generative AI is driving innovation and reinvention, transforming work across industries, and changing the ways we access information,” said Julie Sweet, chair and chief executive officer (CEO), Accenture. “Our expanded partnership with Microsoft will help our clients find the right ways to responsibly build and scale this exciting technology across their enterprises and realize the value it can create.”
The companies said in their announcement that they “have already engaged with numerous clients across industries around generative AI. For example, (they) worked with Radisson Hotel Group, using a combination of Microsoft Cloud technologies and Azure OpenAI to create an intelligent, automated system that manages guest cancellations, and creates draft responses to guests’ reviews, addressing feedback with a full understanding of specific positive and negative elements.
“The system learns from each interaction, making every response more intelligent than the last.”
