Broadvoice partners with Bridgepointe Technologies

Broadvoice, a provider of hosted voice, unified communications as a service (UCaaS) and omnichannel contact centre as a service (CCaaS) for small and mid-market enterprises and business process outsourcers (BPOs), has announced that it has entered into a strategic partnership with Bridgepointe Technologies Inc., a tech advisory firm for the mid-market and enterprise.

Through the partnership, Bridgepointe’s tech strategists can now provide Broadvoice’s cloud communications solutions to their mid-market clients.

Broadvoice offers cloud communications offerings built on its proprietary platforms. These include:

  • Broadvoice CCaaS, a cloud-native, low-code omnichannel contact centre platform that gives sales and service agents a single pane of glass for calls, chats, emails and social media
  • Broadvoice b-hive, a proprietary UCaaS platform that includes cloud PBX, unified communications, collaboration and a virtual call centre, to unify and streamline internal and external communications. b-hive also connects to critical business apps through native integrations with Zapier, Webhooks and more to optimize business workflows and productivity.

Would you recommend this article?


Thanks for taking the time to let us know what you think of this article!
We'd love to hear your opinion about this or any other story you read in our publication.

Jim Love, Chief Content Officer, IT World Canada

Featured Download

CDN in your inbox

CDN delivers a critical analysis of the competitive landscape detailing both the challenges and opportunities facing solution providers. CDN's email newsletter details the most important news and commentary from the channel.

Big Bytes

Related Bytes