Reddit discusses franchised MSP blunders, network performance tools, and returning to the office

Agency’s Open Source Center said to use social media to assess reaction to world events

Under Opel, IBM ushered the world into the PC era

This 14-inch all-purpose laptop offers competent performance and features at a netbook-level price

Plus, Best Buy UK’s demise and snom’s new VoIP phones for SMB

Synology finally hits the midrange sweet spot in price, performance, and capacity with the 10-drive, rack-mount RS3411RPxs

Take the reins of any of these five forward-looking initiatives and become an IT hero in the eyes of upper management

If Microsoft can’t manage to make Windows Phone a success, it will have to rely more heavily on business-focused software

Tries to pump up new edition’s numbers on Windows 7

WikiLeaks said it has had to dip into its cash reserves to stay afloat

Plus, HP woos developers and Anonymous backs down from drug cartel

No sign it will rush emergency update for kernel flaw exploited by Duqu malware

Handset makers praised Ice Cream Sandwich and Google’s bid to buy Motorola Mobility