Reddit discusses franchised MSP blunders, network performance tools, and returning to the office

Almost a year after releasing a certification to encourage sales to small and mid-sized companies, only one VAR here has passed the test

Realizing the benefits of software, manufacturers such as Ricoh and Xerox are switching gears and offering printing solutions rather than printer products

System builder

Big Blue shells out a pretty penny for a slice of SMB pie

The distributor creates new practices to meet partner needs, including one for emerging technologies. Also, Sun Microsystems overhauls its partner program

Tech Data, Intel team to improve opportunities for system builders to make their own laptops

Seagate bets a lower-priced line – boosted by Maxtor’s first laptop hard drives – will help it gain markets

In three years more than 900,000 displays will be sold in North America

One of Canada’s largest IT solution providers struggles with financial difficulties that could lead to layoffs or branch closures. Court documents explain why

While there have been several reports of minor injuries, Canadian Apple VARs say that the recent Mac battery recall is no reason to push the panic button.