Avaya announces strategic partnership with RingCentral
While it didn’t get acquired like many were anticipating, the unified communications and contact center solutions provider today announced a strategic partnership with RingCentral.
Avaya announces integration with Google after missing revenue targets
Avaya announced the general release of Powered by Avaya IX, its new cloud unified communications-as-a-service offering that runs on Google Cloud Platform.
Exploring three keys to channel success: data, security and lead completion
As an analysis of the soon-to-be-released 2019 Channel Benchmark report reveals, there are many roads to success for solution providers in the Canadian channel.
Avaya announces further integration with Google Cloud Contact Center
In the midst of the latest hoopla surrounding Google’s latest push into gaming, Avaya today quietly announced further integration with Google Cloud Contact Center at the Enterprise Connect 2019 event in Orlando.
3 women in tech size up the gender gap in 2019
Today is International Women’s Day and in honor of that, we are speaking about the state of…
Avaya launches location reporting platform for EMS, and it’s available in Canada through partners
Austin, Texas – Avaya Inc. announced on Tuesday new device location reporting capabilities that are available as part of…
Avaya partners are helping wean Canadian customers off legacy tech
Austin, Texas — When compared to the other regions around the world, Avaya’s fourth biggest market has…
Avaya CEO: ‘We’re going to make history in 2019, not repeat it’
Avaya is doing away with its multitude of complicated product names and lumping them under what it’s calling Avaya Intelligent Xperiences (Avaya IX).
Avaya updates its Edge Partner Program ahead of Engage
The number of partners eligible for rebates through Avaya Holding Corp.’s edge program increased by 281 per…
Avaya introduces new Device-as-a-Service offering
Avaya Holdings Corp. is launching a Device-as-a-Service (DaaS) offering. While the communications company isn’t giving customers and…
Mercer Rowe leaves Avaya, Gaurav Passi joins as president of Avaya Cloud
Avaya has hired Gurav Passi as the new president of Avaya cloud, filling the void left by the…
Canadian telecom solution company Group of Gold Line launches contact centre as a service
GL CloudConnect (GLCC), the enterprise division of Canadian telecom solution company Group of Gold Line, is expanding…
Avaya announces major software update
Avaya Holdings Corp. announced a new version of its workforce optimization suite that will improve service quality…
Avaya completes acquisition of Spoken, announces new cloud service
In addition to completing the acquisition of Spoken Communications – initially announced last month in New Orleans…
CDN’s #9 Newsmaker of the Year – David Robertson
Avaya started the year off by announcing it filed for Chapter 11 protection under the U.S. Bankruptcy…