Salesforce.com launches Desk.com help-desk service
The service for small businesses is the result of Salesforce.com’s Assistly acquisition
The service for small businesses is the result of Salesforce.com’s Assistly acquisition
Do agile principles help in support organizations? You bet! Do they pan out in your support team? You be the judge
The company’s Halo NetSec product tackles the tough problem of securing servers in the cloud
Synnex Canada gets into gaming with Nintendo
Uncertainty around the security of cloud computing is inhibiting uptake, says CIF
Escaping the grasp of the U.S. Patriot Act may be more difficult than worldwide marketing efforts suggest
Apple keeps tight control over all aspects of its products. Can any rivals build a working ecosystem to compete?
Cloud is becoming a large enough concept with sufficiently different applications to become a discipline in and of itself
Moving to the cloud means buying into the specific tools of the cloud vendor
With all the talk about cloud, it can be easy to forget that there are risks that go beyond security
In a year of surging private cloud activity and major build-outs in public cloud capacity, the cloud’s promised simplification remains elusive
Microsoft uses HP’s cloud data centres and HP becomes Office 365 reseller
Cloud computing may be disruptive to businesses, but also to the vendors
It also announced Zoho CRM has reached the 25,000-customer mark
Be sure your contract specifies where your data can be located and requires notice of when your data has been disclosed to a third party
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