Channel partners discuss Dell’s journey to record-high NPS

Buyers expect a seamless shopping experience across online and offline channels, suggest two recent studies of consumersrn

Canon Canada Inc. has launched a new reseller initiative to expand the distribution and increase sales of its high-speed scanning solutions here.rn

Toronto company sued for $250,000 for COA label violationrn

A Canadian reseller association is hoping to raise its profile and attract more members by offering a forum for sharing best practices around Microsoft products.rn

Resellers in this traditional channel model are changing their ways and adopting a new solution-selling approachrn

But ISV wants more channel program details

Number 8: Big blue went small this year, announcing a $35 million investment to get business from small- and mid-sized clients, and new programs for partnersrn

While IT spending will remain in single digits this year, industry experts believe there are golden opportunities for smart resellersrn

When Avanade Inc. decided to open up an office here two years ago, the company’s CEO literally hand-picked Richard von Hagen for the job.rn

Random musings on promises, predictions and Heisenberg’s uncertainty principlern

VARs still waiting to find out how they’ll benefit from billion-dollar dealsrn

Two independent solution providers say they aren’t intimidated by Bell Canada’s move into the small- and mid-market with its $67 million purchase of Montreal’s Nexxlink Technologies.rn

Microsoft Canada is planning a six-city system builder roadshow for 2005 along with a build tour for top end buildersrn

Raleigh, N.C.-based manufacturer, who gobbled up Powerware, brings three-year-old plan to Canadian VARsrn

Following last month’s announcement that Bell would integrate telco services with Microsoft software, it has yet to release final detailsrn