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Managed Services & Outsourcing

Softchoice adds VMware into hybrid services

Toronto-based Softchoice, CDN's No. 1 solution provider, said it will begin offering VMware vCloud Hybrid Service across Canada and the U.S. as part of...

Virtual data centres called a Made in Canada solution to data residency issues

IT services and solutions provider Compugen of Richmond Hill, Ont. has signed on as the first channel partner of ThinkOn, a Toronto-based provider of...

Security vendor acquires Ottawa’s LPI Level Platforms

Another Ottawa-based leader in the remote monitoring and management business has new owners. Just weeks after N-able was acquired by Texas-based Solar Winds, another...

Quebec solution provider launches e-commerce solution

Acceo Solutions, a Montreal-based solution provider specializing in accounting software, is expanding its offerings with a new e-commerce solution. The new tool, Acomba e-commerce, directly...

MSPs are becoming the gatekeepers to the cloud: N-able

SCOTTSDALE, AZ. -- As cloud computing begins to move from hype to reality, IT service automation platform vendor N-able says it sees managed service...

Autotask wants to help enterprise IT run like an MSP

SCOTTSDALE, AZ. – The primary market for Autotask’s IT process automation platform has traditionally been managed service providers (MSPs) serving the small and medium-sized...

Microsoft creates cloud team to help partners understand, capture opportunity

SCOTTSDALE, AZ. – While Microsoft Corp. may have been late to the cloud party, it’s making up for its tardiness with enthusiasm – and...

Preparing services partners to ride the “tectonic shift” of mobile, cloud and big data

SCOTTSDALE, AZ. – Autotask has gathered its managed services partners and customers for its annual Community Live conference with the goal of education, both...

Patriot Act still an issue as cloud backup vendor opens Canadian data centre

SCOTTSDALE, AZ. – While the buzz may have died down in recent years about the U.S. Patriot Act, and the possibility that the data...

Toronto hosting provider opens U.S. data centre

Toronto-based Tenzing Managed IT Services is eyeing the U.S. market with the opening of its first data centre South of the border. Tenzing, a provider...

New services boss appointed at Calgary solution provider

Calgary-based Long View, one of CDN’s Top 100 Solution Providers, is bolstering its managed services business with the appointment of a new vice-president of...

Texas company acquires Canadian MSP pioneer

Ottawa-based N-Able Technologies was acquired today by Texas-based IT management and monitoring software vendor SolarWinds of Austin, Tex., for a reported $120 million. This deal...

Montreal MSP sees value in J.D. Edwards

Do  you remember J.D. Edwards? J.D. Edwards was an Enterprise Resource Planning software vendor from Denver mainly for IBM systems but the company expanded...

Is MSP backup actually working?

Businesses should pay careful attention to IT backup equipment and ensure its managed services provider regularly run maintenance checks to guarantee data is being...

Operational deficiencies costing IT service providers billable hours

A new report from hosted IT business management software vendor Autotask has found that inefficient business and data management processes are costing technology solution...

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