Only 30 per cent of SMBs in the United States outsource their IT, according to a new report from Datto, and managed services providers carry a Net Promoter Score of 18, which puts them near the bottom of comparable industries.
This week, there was a lot of focus on how MSPs cope with the late-night calls and frantic customers during a crisis such as this one, a school has no idea how to transition to remote work, and more.
Ingram Micro today released two new partner financing programs to help Canadian and U.S. small and medium businesses (SMBs) solve for expected cash crunch amid COVID-19.
Technology distributor Ingram Micro isn’t happy with the French antitrust agency’s latest decision to fine Apple and two of its distributors a total of US$1.23 billion.
The spread of the COVID-19 coronavirus has impacted supply chains and people’s ability to work at the office, putting enormous pressure on collaboration and communication software and the businesses that help install and maintain them.
Microsoft has temporarily closed its retail locations globally due to concerns over the spread of COVID-19. David…
Synnex last week introduced a program to help partners sell and support unified communications and other collaboration…
This week, Hewlett Packard Enterprise (HPE) unveiled a software stack for the 5G core, combined with its HPE GreenLake platform, that will be available in the second half of this year.
Shortly after Google announced a new Google Cloud Platform region in Toronto, managed services provider Softchoice touted…
Nope, it’s not HP, but this morning Xerox announced that it’s acquired one of Western Canada’s largest independent solutions in Digitex Canada.
Ransomware is bad enough, but ransomware infecting your precious remote monitoring and management platform is a true nightmare. But that’s the battle managed services providers are increasingly fighting, according to Toronto data protection firm Asigra.
A Microsoft partner that has successfully hired and integrated neurodiverse people into its workforce shares its story.
Systems integrator Infosys is teaming up with IBM to roll out a new program to encourage enterprises to migrate their mission-critical data to IBM’s public cloud.
Microsoft announced on Feb. 27 that its role-based certificates will replace existing Microsoft Certified Solutions Associate (MCSA), Microsoft Certified Solutions Developer (MCSD), and Microsoft Certified Solutions Expert (MCSE) certificates on June 30, 2020.
By Tibor Shanto Do sales and marketing really hate each other? Hate is a bit strong, but…
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