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Hashtag Trending – Whistleblower uncovers surveillance program; Instacart strike; Streaming struggles

A whistleblower unearths a new Saudia Arabia mass surveillance program, delivery workers are asking for better support during the pandemic, and streaming services are seeing record use.

Only 30% of SMBs outsource IT in the U.S., says Datto report

Only 30 per cent of SMBs in the United States outsource their IT, according to a new report from Datto, and managed services providers carry a Net Promoter Score of 18, which puts them near the bottom of comparable industries.

This week on Reddit, MSPs talk about mental health, shadow IT, and more

This week, there was a lot of focus on how MSPs cope with the late-night calls and frantic customers during a crisis such as this one, a school has no idea how to transition to remote work, and more.

Ingram Micro announces two new partner financing programs in response to COVID-19

Ingram Micro today released two new partner financing programs to help Canadian and U.S. small and medium businesses (SMBs) solve for expected cash crunch amid COVID-19. 

Ingram Micro calls France’s competition regulator’s claims against it ‘false’

Technology distributor Ingram Micro isn’t happy with the French antitrust agency’s latest decision to fine Apple and two of its distributors a total of US$1.23 billion.

MSPs on Reddit reference panicked clients and remote work issues as COVID-19 concerns rise

The spread of the COVID-19 coronavirus has impacted supply chains and people’s ability to work at the office, putting enormous pressure on collaboration and communication software and the businesses that help install and maintain them.

Microsoft closes all retail locations due to COVID-19 concerns

Microsoft has temporarily closed its retail locations globally due to concerns over the spread of COVID-19. David Porter, vice-president of Microsoft stores, made the announcement...

Synnex launches collaboration solutions program for channel partners

Synnex last week introduced a program to help partners sell and support unified communications and other collaboration solutions. CollabSolv is the latest addition to the...

HPE reveals cloud-native software-as-a-service for 5G

This week, Hewlett Packard Enterprise (HPE) unveiled a software stack for the 5G core, combined with its HPE GreenLake platform, that will be available in the second half of this year.

Softchoice achieves Google Cloud premier partner recognition

Shortly after Google announced a new Google Cloud Platform region in Toronto, managed services provider Softchoice touted its new Google Cloud Premier Partner status. On...

Xerox acquires Digitex Canada

Nope, it’s not HP, but this morning Xerox announced that it’s acquired one of Western Canada’s largest independent solutions in Digitex Canada.

You might want to think twice about integrating RMM with backups, says Asigra

Ransomware is bad enough, but ransomware infecting your precious remote monitoring and management platform is a true nightmare. But that’s the battle managed services providers are increasingly fighting, according to Toronto data protection firm Asigra.

Hiring neurodiverse people has given us an edge, says AirGate CEO

A Microsoft partner that has successfully hired and integrated neurodiverse people into its workforce shares its story.

Infosys partners with IBM on new public cloud program

Systems integrator Infosys is teaming up with IBM to roll out a new program to encourage enterprises to migrate their mission-critical data to IBM’s public cloud.

Microsoft to replace MCSA, MCSD, and MCSE with role-based certifications

Microsoft announced on Feb. 27 that its role-based certificates will replace existing Microsoft Certified Solutions Associate (MCSA), Microsoft Certified Solutions Developer (MCSD), and Microsoft Certified Solutions Expert (MCSE) certificates on June 30, 2020.

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