The Reddit Recap – MSP builds an ‘Easy button’, another bad client, another bad password
An MSP’s help button takes off, how to deal with a “client from hell”, and horrible passwords.
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Microsoft Hungary slapped with $8.7M fine
A Microsoft Corp. subsidiary based in Hungary has agreed to pay an $8.7 million fine to resolve the government’s investigation into violations of the Foreign Corrupt Practices Act (FCPA) that date back to 2013.
The Reddit Recap – Cylance engine gets tricked, a strange request, and the tips list grows
A bug in Cylance, a boss’ request raises eyebrows, and more from this week’s top posts on the MSP subreddit
We’re responding to support calls from devices, not people, says fast-growing MSP
A Saskatchewan-based managed services provider is reaping the fruits of its investments in predictive analytics and gaining a foothold in the Western Canadian market as a result.
Hashtag Trending – Local ISPs shine, Prime Day haul or bust, EU targets Amazon
Local internet service providers shine in new study, Amazon says sale its Prime Day sale netted more than last year’s Black Friday and Cyber Monday combined, and the European Union has its crosshairs set on Amazon.
Conservatism makes it hard to manage the Canadian channel in a multinational company, experts say
How do you deal with a corporate head office that doesn’t seem to understand the Canadian market?
OpenText announces fresh partnerships and talks Google at Enterprise World
Partnerships were the name of the game at OpenText Enterprise World. Although no new programs for the channel were announced, the message was all about alignment.
The Reddit Recap – Microsoft partners rejoice, Azure Lighthouse, outgoing vendor challenges
Microsoft partners rejoice, and maintaining confidence in your solution even when an outgoing MSP gives you a hard time.
Microsoft responds to Internal Use Rights removal: we can’t afford it
UPDATE: Microsoft has retracted the decision to discontinue its Internal Use Right (IUR) program for its partners.
IBM and Red Hat partners can sleep soundly, executives say after mega deal closes
As IBM closed its $34 billion acquisition of Red Hat Tuesday, questions continued to swirl around the impact the move will have on partners and clients, which even IBM’s Arvind Krishna acknowledged was the “real challenge” ever since the deal was announced last October.
The Reddit Recap – Partners upset over Microsoft Partner Network changes, MSP’s ex-client, and 1 a.m. scares
Upset over Microsoft Partner Network changes, and late-night emergency calls are some of the top posts on the MSP subreddit this week.
IBM’s machine learning model is the new middleman for channel partners
It takes a long time for a large company like IBM to pass on quality leads to its partners. Lori Cohen used to get one per month, but with the help of IBM’s new AI-buddy SCORE, that number is now eight.
Hashtag Trending – The Walkman turns 40, Cloudflare outage, China’s surveillance campaign
The Sony Walkman turns 40 today, Cloudflare outage impacts services across the web, and China forces tourists to install text-stealing malware.
Channel Innovation Awards offer new opportunities for recognition
UPDATE: The Channel Innovation Award deadline has been extended one week. It’s summer time and the living…
The Reddit Recap – Big vendor headaches, onboarding check-list, MSP and chill
What do you do when a big vendor tries to go direct with one of your clients behind your back? And are you a “chill” MSP?
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